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Q- Do you offer 1 and 2 bedroom apartments?
A- We do not offer 1 bedroom apartments but we do offer 2, 3 and 4 bedroom apartments, condos and townhomes.
Q- How do you handle finding roommates?
A- We match students with similar interests. Unlike our competitors who make you fill out a form and then shuffle forms around to create groups of roomates, we speak to each person individually in order to do the best job we can to match like-minded roomates. Q- Do 4 students sign one lease or are they all separate?
A- Each student signs an individual lease. Each lease requires a parental co-sign. We are very parent-oriented; we give parents our direct line so they can contact us at any time.
Q- There are so many condo/townhouse complexes in the University area, why should I rent from you?
A- Two reasons- one is that we are literally across the street from campus, that is one of our biggest advantages. Leave your car in front of your condo and walk a few minutes to class. The second reason is- what is being amongst other UNCC students worth to you? Living across from the university amongst like-minded students helps you make friends and network.
Q- I am not a UNCC student, I attend CPCC or Johnson Wales, can I rent from you?
A- Yes.
Q- Do you do short-term leases for students?
A- No, we typically only do minimum of 1-year leases starting in August. If we have any available rooms after August then we will consider doing a less-than-one year lease. Corporate housing leases differ, see the corporate housing section of this web site for more information.
Q- I have two other friends and we would like to rent one of your 4 bedroom condos and use the 4th bedroom as storage or extra hangout room, is that possible?
A- Absolutely, if you split the 4 bedroom rate 3 ways you are welcome to have only 3 people in the condo.
Q- I will sign for 1-year but can I sublease to someone in the summer?
A- Any new sublease tenant needs to be approved beforehand by both management and the other tenants in the condo.
Q- Regarding the utilities cap, if the cap is exceeded, how is who pays determined?
A- The caps should never be exceeded. If they are then electric or water is being used beyond normal usage. In the event that the cap is exceeded, the excess will be split by all 4 tenants evenly.
Q- Do you mix males and females in one condo?
A- We never mix males and females in the same condo unless all 4 tenants know each other.
Q- Do you permit smoking inside the condo?
A- No. Every condo has an outdoor patio/deck and smoking there is permitted but never inside the condo.
Q- Do you allow pets?
A- University Terrace & University Terrace North do not permit pets. Colville townhomes does permit pets (there is an addition to rent rates for any pets).
Q- Is there any security in the complex?
A- Yes. UT/UTN are gated communities in addition to surveillance cameras watching the parking lots. Colville townhomes has security cameras. All properties have private security patrol nightly in addition to random patrol by CMPD and UNCC Police.
Q- Your rent is reasonable but there are others who are even cheaper, why should I go with you?
A- It's the old saying "you get what you pay for". Our condos are some of the nicest, newest and best. We typically completely renovate condos that we purchase and that includes new ceramic floors, wood laminate floors, new toilets, new paint, new appliances, new blinds and more. We have toured our competition, especially the high priced student housing complexes around UNCC and were surprised that most do not have ceramic tile, wood laminate floors and other nice uprgades, most complexes have vinyl and carpet throughout. This is our business, this is what we do every day and our reputation is at stake, we want students to tell other students how terrific our product is and having a great product is our best tool and why we are one of the biggest in the UNCC off-campus business.
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